Our Process

Our Cyber Incident Response services are rooted in our specialist team’s personal experience in crisis management and military operations. Lessons learnt in these fields teach you there’s no such thing as being ‘too prepared’. When the unexpected occurs, it is crucial to adapt, improvise and overcome the challenges calmly and effectively.

We’ll help you draw up an Incident Response Plan based on a core process of Prepare, Respond, Recover and Mitigate, a cyclical process executed before, during and after any cyber event. We focus pretty unrelentingly on Learning – evaluating and amending based on lessons learned both at your end and ours, to keep your responses proportionate and effective.

And we don’t just leave you with a plan and hope for the best; we support you on a long-term journey of Plan, Exercise and Evaluate. Once your plan is in place we create custom scenarios to test your plans and processes, and will periodically run through these with your team, either as desktop events or non-disruptive live events.